Need Help?

Project-Related Matters

For enquiries or requests regarding project-related matters (e.g., project applications, creation, membership updates, or resource allocation enquiries and adjustments), please first refer to the following resources:

• Strategic Resource Allocation Policy, Pricing & FAQ
• NSCC Call for Project
• NSCC Request Forms – Changes for Active Projects

If the information you need is not available there, please contact the NSCC Project Admin at project-admin@nscc.sg.

Technical Matters

For any technical enquiries or issues regarding the use of NSCC HPC systems, please first consult the FAQs.

If the solution is not available there, please contact the NSCC Helpdesk at help@nscc.sg. When submitting your request, please:

• Specify the system in the subject line, e.g., "ASPIRE 2A: [your enquiry or issue]".
• Provide a detailed description of your enquiry and attach any relevant screenshots or error logs.

This would facilitate a timely response.